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Shipping Information

  • TO OUR VALUED CUSTOMERS: Listed prices in our DB AUSTRALIA STORE are set higher than the listed prices in our DB JAPAN STORE. This is due to the higher shipping / import costs associated with importing directly into Australia which is geographically located much further from our suppliers. The "Good News" is now the domestic AUS POST charge when purchasing products from our DB AUSTRALIA STORE greatly reduces the total or overall cost that our Australian Customers end up paying at the checkout. This makes us extremely happy as this was the main reason behind opening a store in Australia. 
  • DB AUSTRALIA STORE: Orders are shipped domestically from our storage facility in Mandurah Western Australia via AUS Post / Parcel Post. We DO NOT ship internationally from DB AUSTRALIA.
  • DB JAPAN STORE: Orders are shipped from our storage facility in Japan via Express Mail Service (EMS). We DO ship internationally from DB JAPAN.
  • SHIPPING COSTS: Shipping Costs are calculated automatically through the Shopping Cart System. Orders purchased through our DB AUSTRALIA STORE are shipped via Australia Post / Parcel Post (5~6 Business Days). Orders purchased through our DB JAPAN STORE are shipped via Japan Post / Express Mail Service (EMS 4~5 Business Days). Both "Parcel Post" & "EMS" are issued with a tracking number. 
  •  SHIPPING cost when ordering through our DB AUSTRALIA STORE: When you place an order through our DB AUSTRALIA STORE the Required Shipping cost is automatically selected for you as "Australia Post / Parcel Post". 
  •  SHIPPING cost when ordering through our DB JAPAN STORE: When you place an order through our DB JAPAN STORE the Required Shipping cost is automatically selected for you as "Weight Based Shipping".
  • SHIPPING costs when ordering through both our DB AUSTRALIA STORE and our DB JAPAN STORE: (AUSTRALIAN CUSTOMERS ONLY) When you place an order for items from both DB STORES i.e.. when you place a "Combined Order" the Required Shipping costs are automatically selected for you as "Weight Based Shipping / Japan to Oceania" for items from the DB JAPAN STORE and "Australia Post / Parcel Post" for items from the DB AUSTRALIA STORE. In other words for "Combined Orders" 2 shipping costs are REQUIRED and automatically selected for you by the system. The reason is that "Combined Orders" contain items from both DB Stores which are shipped from separate geographic regions and therefore both require separate shipping.
  • ESTIMATING SHIPPING COSTS: You can estimate Shipping Costs without having to make a purchase by placing a item or items into your cart and then clicking SHOPPING CART ➡ VIEW CART ➡ ESTIMATE SHIPPING & TAXES ➡ COUNTRY ➡ REGION / STATE ➡ GET QUOTE. If you decide not to purchase please just delete the items. If you wish to purchase please continue to the Checkout.
  • IMPORTANT PLEASE READ: Although the Automatic Shipping Calculator in the Shopping Cart System is set as accurately as possible, when purchasing a large quantity of parts the total Automatic Calculated Weight can sometimes turn out more than the Actual Shipping Weight. This is because when the weight data for each part is entered into the Shopping Cart System a little extra weight has to be added to cover the extra weight / cost of the packing box / packing materials. If this is not done more often than not the Actual Shipping Cost is not covered and we take a loss. In rare cases where the Actual Shipping Cost turns out to be less than what you were charged, we offer a credit for your next purchase or refund the overcharged amount. It is very important to DB that our Customers are charged correctly and fairly for shipping.
  • SMALL QUANTITY INTERNATIONAL ORDERS THROUGH THE DB JAPAN STORE: The starting or base rate for Express Mail Service (EMS) is 500 grams meaning if you only order a few small parts with a total weight of 100 grams or so, you will be still charged for 500 grams. This is not our charge this is what the Post Office charges. Hence for very small quantity orders please DO NOT go through the Shopping Cart System to purchase, but instead please email us at contact@drummersbase.com.au and we will handle your order outside of the Shopping Cart System so we can offer you a Cheaper Method Of Shipping. 
  • Please Note: The Cheaper Method Of Shipping for "Small Quantities" for International Orders is Airmail Small Package (ASP) which is only for small packages with a max volume size of up 90cm (L+W+H) and max weight of 2kg. This service is listed as a 7 day service but can takes up 10 business days. Additionally ASP packages do not have a tracking number and are not insured and can be subject to delays caused by Custom Clearance. If you don't mind waiting to save on shipping costs then ASP is good option. However if you are in a hurry to receive your parts and happy to pay the extra for fast delivery then we recommend that you use EMS.